What you share
The public planner prepares a brief in your browser. Opening its WhatsApp link shares that brief with WhatsApp; sending the message shares it with our team. Choosing the portal option temporarily carries your brief in this browser tab until you sign in.
When you create a portal account or submit a project, we store your name, contact email, project details and portal messages so our team can respond and manage the request. Do not submit passwords, identity documents or payment card information.
How the portal works
Portal records are stored on the GenXiT website server. Account passwords are stored as salted hashes. Login cookies are used to keep you signed in; theme preference is stored in your browser. Your recovery codes are shown once and only their hashes are stored.
HTTPS protects data in transit. Project messages are readable by the relevant customer and our authorised administrators. They are not end-to-end encrypted.
Backups & technical records
The portal creates a daily server-local database backup and keeps the latest fourteen backup files. Technical access/error records, authentication rate-limit records and account/project audit entries support operation and investigation of problems. No advertising tracker has been added to this website.
Contact & recovery
Email verification and email notifications are not enabled yet. Keep your one-time recovery codes safe; knowing an email address alone cannot reset a password.
For account help, privacy questions or a request to remove your information, contact support@genxitsolutions.lk or WhatsApp +94 70 30 80 600. Access and data requests require appropriate ownership verification.